BB77 Terms and Conditions

These terms and conditions ("Terms") govern your access to and use of the bb77 online gaming platform, including the website at bb77.live, the bb77 mobile application, and all games, services, and features available through those channels. By accessing the bb77 platform, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and that you agree to be bound by them.

BB77 reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Continued use of the bb77 platform after changes are published constitutes acceptance of the revised Terms. BB77 will notify registered players of material changes via email or in-platform notification where possible.

These Terms should be read alongside the bb77 Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and bb77.

To register and use a bb77 account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate entities may not register player accounts.
• You must not be subject to any legal restriction that prohibits you from participating in online gaming.
• You must not be a current employee, contractor, or immediate family member of a bb77 employee or contractor.
• You must provide accurate and truthful information during registration.

BB77 takes age verification seriously. If there is any reason to believe that a registered player is under 18, bb77 will suspend the account pending verification and will not process any withdrawals until age is confirmed. If a player is confirmed to be under 18, the account will be closed and any deposits returned, minus any amounts already wagered.

Each individual may hold only one bb77 account. Registering multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is a breach of these Terms. BB77 uses automated systems to detect duplicate accounts and will close any accounts identified as duplicates. Balances in duplicate accounts may be forfeited.

When registering, you must provide:

• A valid email address that you own and have access to.
• A mobile phone number registered in your name.
• Your full legal name as it appears on your government-issued identity document.
• Your date of birth.
• Your preferred payment method details (bKash, Nagad, or Rocket number).

You are responsible for keeping your account credentials — including your password and any two-factor authentication codes — secure and confidential. BB77 will never ask for your password via email, live chat, or any other channel. If you receive a request for your password claiming to be from bb77, treat it as fraudulent and report it to support immediately.

BB77 reserves the right to request identity verification documents at any time, including a copy of your national ID card, passport, or driving licence. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

BB77 accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions on the bb77 platform are conducted in BDT. There are no currency conversion fees. Minimum and maximum deposit amounts are displayed at the time of deposit and may vary by payment method and account tier.

Deposits are credited to your bb77 wallet in real time in most cases. If a deposit does not appear within 15 minutes, contact bb77 support with your transaction reference number and the support team will investigate. BB77 is not responsible for delays caused by the payment provider's systems.

• Deposits must be made from a payment account registered in your own name.
• BB77 does not accept deposits from third-party payment accounts.
• Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.
• BB77 reserves the right to impose deposit limits on any account at any time.

Withdrawals from bb77 are processed to the same payment method used for deposits wherever possible. BB77 processes withdrawal requests within one hour for standard accounts and near-instantly for VIP-tier accounts during normal operating hours. Processing times may be longer during periods of high demand or system maintenance.

The following conditions apply to all withdrawals:

• You must have completed identity verification before your first withdrawal is processed.
• Withdrawals can only be made to a payment account registered in your own name.
• Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 6.
• BB77 may request additional verification for withdrawals above certain thresholds as part of its anti-money laundering obligations.
• Withdrawals will not be processed to third-party accounts under any circumstances.

If a withdrawal is declined, bb77 will notify you via email or in-platform message with the reason. Common reasons include incomplete verification, unmet wagering requirements, or a mismatch between the withdrawal account and the registered account details. Contact support if you believe a withdrawal has been declined in error.

BB77 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated in the promotion details, as well as the general bonus terms set out here. In the event of a conflict between promotion-specific terms and these general terms, the promotion-specific terms take precedence.

• All bonuses carry a wagering requirement that must be completed before any withdrawal of bonus funds or bonus-derived winnings is permitted.
• Wagering requirements are stated as a multiplier — for example, a 20x wagering requirement on a 500 BDT bonus means you must wager 10,000 BDT before withdrawing.
• Not all games contribute equally to wagering requirements. Contribution rates are stated in the promotion details.
• Bonuses are valid for a limited time. Unused bonuses expire after the period stated in the promotion details.
• BB77 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players who are found to be abusing the bonus system — including through the use of multiple accounts — will have their bonuses voided and may have their accounts suspended.

All games available on bb77 — including Fishing Expert, Treasure Boat Fishing, Fortune Tree, Money Wheel, Shaolin Soccer, Jackpot Fishing, Go Rush, and all live casino titles — are governed by their individual game rules, which are accessible within each game. By placing a bet on any game, you confirm that you have read and understood the rules for that game.

BB77 is committed to fair play across its entire game library:

• All RNG-based games use a provably fair system. Outcomes are determined before bets are placed and can be independently verified after each round.
• Published RTP figures are accurate and reflect the actual configuration of each game on the bb77 platform.
• Live casino games are streamed from certified studios with real dealers and are subject to the rules of the respective table game.
• In the event of a technical fault during a game round, bb77 will void the affected round and return the bet amount to the player's wallet.
• BB77's decision on the outcome of any disputed game round is final, subject to the review process described in Section 9.

The following activities are strictly prohibited on the bb77 platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of balances:

• Registering more than one account.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with the platform or its games.
• Exploiting software bugs or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to reverse-engineer, copy, or interfere with the bb77 platform or its underlying software.
• Harassing, threatening, or abusing bb77 staff or other players.
• Claiming bonuses in a manner that is inconsistent with the spirit of the promotion.

BB77 reserves the right to suspend or close any account at any time, with or without prior notice, if it has reason to believe that the account holder has breached these Terms or that the account is being used for fraudulent or illegal purposes.

If your account is suspended, you will be notified via the email address registered to your account. You may appeal a suspension by contacting bb77 support at [email protected]. BB77 will review appeals within five business days and will communicate the outcome to you in writing.

You may also close your own bb77 account at any time by contacting support. If you close your account voluntarily:

• Any real-money balance in your wallet will be returned to your registered payment method, subject to standard verification requirements.
• Any unused bonus balance will be forfeited.
• Your account data will be retained in accordance with bb77's Privacy Policy and applicable legal requirements.

BB77 is committed to promoting responsible gaming and provides a range of tools to help players manage their activity on the platform. These tools are available to all registered players and can be activated at any time from the account settings page or from within any game.

• Deposit limits: Set a maximum daily, weekly, or monthly deposit amount.
• Loss limits: Set a maximum daily, weekly, or monthly loss amount.
• Session time limits: Set a maximum session duration after which the platform will prompt you to take a break.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.

If you are concerned about your gaming habits or those of someone you know, please visit the bb77 Responsible Gaming page for more information and resources.

BB77 collects and processes personal data in accordance with its Privacy Policy, which is available at bb77.live/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

Key points regarding your data on bb77:

• Your personal information is used to operate your account, process payments, verify your identity, and comply with legal obligations.
• BB77 does not sell your personal data to third parties.
• Payment details are processed through secure gateways and are not stored on bb77's servers.
• BB77 uses industry-standard encryption for all data transmitted between your device and the platform.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

BB77 provides its platform on an "as is" basis. While bb77 makes every effort to ensure the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or error-free operation. BB77 will not be liable for:

• Losses resulting from platform downtime, technical faults, or interruptions to internet connectivity.
• Losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
• Indirect, consequential, or incidental losses of any kind arising from your use of the bb77 platform.
• The content or availability of any third-party services connected to the platform.

BB77's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

BB77 may update these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated "last updated" date. BB77 will make reasonable efforts to notify registered players of significant changes via email or in-platform notification before the changes take effect.

Your continued use of the bb77 platform after updated Terms are published constitutes your acceptance of those changes. If you do not agree with any changes to the Terms, you should stop using the platform and contact support to close your account.

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the bb77 support team:

• Live chat: Available 24/7 via the chat icon on any page of the bb77 platform.
• Email: [email protected] — responses within 24 hours.
• FAQ: Visit bb77.live/faq for answers to common questions.

BB77 aims to resolve all complaints within five business days. If you are not satisfied with the outcome of a complaint, you may escalate it in writing to [email protected] with the subject line "Formal Complaint" and it will be reviewed by a senior member of the team.